{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free shipping across Ireland on orders of EUR 100 or more; a flat EUR 25 shipping charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "Shipping and delivery Last updated 25 September 2026. Delivery times We deliver across Ireland. Allow 24 to 48 hours for handling, then 5 to 7 days for delivery. Delivery time varies by location. If we cannot deliver within 30 days, or by a date we agreed with you, we will contact you and you may cancel for a full refund. Delivery costs Delivery is free on orders of €100 or more after any discount. Below €100, delivery costs €25. The cart shows the delivery charge and the full total before you pay. Tracking You receive an email with a tracking number once your order ships. Items in the same order may arrive in separate parcels. See track your parcel for help. Address questions Email theteam@customersupport.care before ordering if you need to confirm delivery to your address. Please include your Eircode.",
    "url": "https://kitchenwarehouse.irish/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "This shop accepts change-of-mind returns for 14 days after delivery under its own published policy: original packaging, proof of purchase, buyer pays return shipping, refund processed 24 to 48 hours after the return arrives. Faulty, damaged or incorrect items are replaced or refunded at the shop's cost, and nothing in the policy limits the rights a customer has under the consumer protection law of their province.",
    "content": "Refunds and returns Last updated 25 September 2026. Changing your mind: 14 days from delivery Irish and EU law give you 14 days from the day your order is delivered to withdraw from the purchase, without giving a reason. Our own policy also accepts returns within 15 days of purchase. Whichever of the two gives you longer applies. To withdraw, tell us before the period ends. An email to theteam@customersupport.care with your order number is enough, or you can use the model form below. Then send the item back within 14 days of telling us. Please email before posting anything so we can give you the right return address. What you pay and what we refund You pay the cost of posting the item back to us, using a tracked service. We refund the price you paid and the delivery charge. The refund goes back to the payment method you used, or is held as credit against a future order if you ask for that. We make the refund within 14 days of your telling us you are withdrawing, and we may wait until the item is back or you show us it has been sent. In practice we process a refund within 24 to 48 hours of the item arriving. The condition of the item Please send it back unused, in its original packaging, with your receipt, order confirmation or other proof of purchase from this website. You may handle an item as you would in a shop to see what it is like. If it has been used beyond that, the law lets us reduce the refund by the loss in value. We cannot accept returns of items bought from other retailers. Cancelling before it ships You can cancel free of charge until the order ships. Most orders ship within 24 hours, so email us within 12 hours of ordering to be sure of catching it. Once it has shipped, your 14 day right above still applies. Faulty, damaged or incorrect items This applies to everything we sell and nothing above affects it. If your order arrives faulty, damaged, not as described, or is not what you ordered, email us straight away with the order number and photographs if you can. We repair it, replace it or refund you at no cost to you, and we pay the return postage. If an order does not arrive, tell us and we will chase it with the courier. Your rights under the Consumer Rights Act 2022 are not affected by anything on this page: goods must match their description, be fit for their purpose and be of satisfactory quality. Model withdrawal form Complete and return this form only if you wish to withdraw from the contract. You can copy it into an email. To: Kitchen Warehouse Company, Charlemont Exchange, Charlemont St, Saint Kevin's, Dublin D02 VN88, Ireland. Email: theteam@customersupport.care I hereby give notice that I withdraw from my contract of sale of the following goods: [item] Ordered on [date] / received on [date] Name: [your name]. Address: [your address]. Date: [date] Who you are dealing with Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd. Ireland administration office: Charlemont Exchange, Charlemont St, Saint Kevin's, Dublin D02 VN88, Ireland. Registered address: Suite 34, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Email: theteam@customersupport.care .",
    "url": "https://kitchenwarehouse.irish/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Kitchen Warehouse collects, uses, shares and protects personal information, including cookies and analytics.",
    "content": "Privacy policy Last updated 25 September 2026. Who is responsible for your information Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd, is the controller of the personal data described here. Ireland administration office: Charlemont Exchange, Charlemont St, Saint Kevin's, Dublin D02 VN88, Ireland. Registered address: Suite 34, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Email theteam@customersupport.care . What we collect and why We collect your name, email address, phone number, delivery and billing address, the contents of your order and any messages you send us. Our website providers also process technical data such as your IP address, browser and the pages you view. We use this information to take and deliver your order, answer your questions, handle returns, prevent fraud, keep the website secure and keep the business records the law requires. The lawful basis is the contract with you for orders and support, our legal obligations for records, our legitimate interest in running a secure shop, and your consent for optional analytics and advertising cookies. Payments and the providers we use Stripe processes card payments and PayPal processes PayPal payments on their own services; this website does not see or store your full card details. We share only what each needs with our hosting and order-storage providers, our email and customer-support tools, our warehouse and the courier that delivers your order. We do not sell personal data. Transfers outside the EEA Caruso Consulting Co Ltd is based in Thailand, and some of our providers process information outside the European Economic Area. Where they do, we rely on an adequacy decision or the European Commission's standard contractual clauses. How long we keep it Order and payment records are kept for six years, as Irish law requires for business records. Other information is kept only as long as it is needed for the purpose it was collected for. We use appropriate technical and organisational safeguards, including encrypted connections. Your rights Under the GDPR and the Data Protection Acts 1988 to 2018 you can ask for a copy of your information, have it corrected or erased, restrict or object to how we use it, receive it in a portable form, and withdraw consent at any time. Email theteam@customersupport.care . We may need to confirm your identity first. You can also complain to the Data Protection Commission at dataprotection.ie . Cookies See our cookie policy , and use the cookie settings link in the footer to change your choices at any time.",
    "url": "https://kitchenwarehouse.irish/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Kitchen Warehouse.",
    "content": "Terms and conditions Last updated 25 September 2026. These terms apply when you use kitchenwarehouse.irish and when you buy from Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd. Please read them with our shipping and refunds pages, which form part of them. Products, prices and orders We take care to describe products accurately. Prices are in euro (EUR), and the cart shows the full total, including any delivery charge, before you pay. Check the item, quantity and delivery details before paying. Placing an order is an offer to buy; the contract is formed when we confirm your order by email. If an item is unavailable or a price has been shown in error, we will contact you before dispatch and you may cancel for a full refund. Payment Card payments are handled by Stripe and PayPal payments by PayPal, over encrypted connections. We do not see or store full card numbers. An order is processed once payment is authorised. Delivery, cancellation and returns Our shipping and refunds and returns pages explain delivery charges, your 14 day right to withdraw and what happens if an item is faulty or incorrect. Using the products Read the product description and any supplied instructions, and use products only for their intended purpose. Ask us before ordering if a size or use is unclear. Using this website The website content is for your personal use when shopping with us. You may not copy it for commercial use or use the site in a way that harms it or other users. Liability and your rights Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2022 or any other Irish or EU consumer law. Law and disputes These terms are governed by Irish law, and you may bring proceedings in the Irish courts. If something goes wrong, please contact us first so we can try to put it right. Who you are dealing with Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd. Ireland administration office: Charlemont Exchange, Charlemont St, Saint Kevin's, Dublin D02 VN88, Ireland. Registered address: Suite 34, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Email: theteam@customersupport.care .",
    "url": "https://kitchenwarehouse.irish/terms-and-conditions/"
  }
}